Terms and Conditions
Our Terms and Conditions
Welcome to Inovo Healthcare. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
- Definitions
“Company” refers to Inovo Healthcare
“User / Customer” refers to any individual or entity purchasing or using our products/services
“Products” refers to healthcare and medical devices sold by Inovo Healthcare - Product Usage
All products sold by Inovo Healthcare are intended for general health monitoring and personal use unless specified otherwise.
Customers must read the product manual and instructions carefully before use.
The Company is not responsible for misuse, improper handling, or unauthorized modifications of the product. - Medical Disclaimer
Our products are not a substitute for professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional for medical concerns.
Inovo Healthcare shall not be liable for any health-related decisions made based on product readings. - Pricing & Payments
All prices are listed in INR and are subject to change without prior notice.
Payments must be completed through approved payment methods available on the platform.
The Company reserves the right to cancel orders in case of pricing errors or fraudulent transactions. - Shipping & Delivery
Delivery timelines are estimates and may vary based on location and external factors.
Inovo Healthcare is not responsible for delays caused by courier partners or unforeseen circumstances.
Customers must provide accurate shipping details. - Returns & Refunds
Products can be returned only if they meet the return policy criteria (e.g., damaged, defective, or incorrect item).
Return requests must be raised within the specified return window.
Refunds will be processed after product inspection and approval. - Warranty
Certain products come with a manufacturer’s warranty.
Warranty covers manufacturing defects only and does not include damage due to misuse, accidents, or normal wear and tear.
Customers must retain proof of purchase for warranty claims. - Intellectual Property
All content, logos, branding, product designs, and materials belong to Inovo Healthcare.
Unauthorized use, reproduction, or distribution is strictly prohibited. - Limitation of Liability
Inovo Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products or services.
Liability is limited to the purchase value of the product. - Privacy Policy
Customer data is handled in accordance with our Privacy Policy.
We ensure reasonable measures to protect personal information. - Governing Law
These Terms and Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of local courts. - Changes to Terms
Inovo Healthcare reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of services constitutes acceptance of updated terms. - Contact Information
For any queries, complaints, or support:
Email: inovohealthcaresupport@gmail.com